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Forum Posts

Query payment this month

I have a payment added onto this months bill of £12.99. I don’t know what this is, I haven’t bought anything. When I searched it says it was Microsoft store?

Resolved! Moving my number from O2 to O2

Hi, I have found a better O2 deal available through a price comparison website then what O2 is offering (currently out of contract). I was wondering if I would be able to move my current number on my old O2 sim to a new O2 account?

Odd data behaviour, any suggestions welcomed

Good morning folks! First things first - I'm putting this in tech support to cast a wide net. It could be a SIM issue, it could be a phone issue, any suggestions will be attempted and reported back on. Phone model - Pixel 6Using an O2 sim, and it's a...

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dinnydorf by Level 1: Joiner
  • 649 Views
  • 2 replies
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Resolved! Travelling to the US

Hi All I'm travelling to the US on Thursday. I'm on a monthly tariff. I wanted to first buy the £6 bolt on and then thought I'll buy just data as the US is in Zone 1. However, I am unable to buy any of those and can only buy Zone 3. I was on My O2 an...

SirWB by Level 1: Joiner
  • 578 Views
  • 2 replies
  • 0 kudos

My Account

Hi, I can’t log into Myo2 account. It keeps saying Oups something went wrong, you may not have access, I’ve been using this service for years. Any ideas what’s going wrong?

5Am by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Call log

I transferred from Virgin to O2 last May. I recently had cause to check back through my call log for an incoming call and was surprised to find a huge gap from last May to the end of January this year. Do O2 limit the length of the call history on my...

37eeyore by Level 1: Joiner
  • 887 Views
  • 3 replies
  • 0 kudos