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Forum Posts

Resolved! eSim Pending installation

When I open my O2 App it says "You have an e-Sim ready for installation". I do not want an eSim. How do I get this removed. I have called CS and asked them to remove this prompt which they said the would do but they haven't. I have tried uninstalling...

djb2 by Level 1: Joiner
  • 1138 Views
  • 1 replies
  • 0 kudos

Słów speed mobile phon interneta

I reload my tarif for 30£ yesterday. A have tarrif with 150gb data on UK and 25gb in UE. Why i don't have god speed od internet now

Maxoej by Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos

Unable to send texts to Android phones.

Hi. I have on odd problem on my phone where I can sometimes send messages to Android phones, but not respond to any. In nearly every case I get the "Not Delivered" message with the red exclamation mark. I have all of the settings as recommended but n...

lapua65 by Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch cellular error 14 code.

 Upgraded my phone on Thursday at the o2 shop, to the iPhone 15pro max. I also have a cellular watch with o2 same number on the account. after upgrading, and re pairing my phone the watch when trying to activate mobile services I always get this. Oop...

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Watch and phone on different O2 accounts

Recently bought a pro5 4g watch. Already had an S21 Fe phone but watch and phone have separate o2 accounts. Told not possible to bring everything onto a single account unless I cancel one of them. Local o2 shop set up different emails (gmail and goog...

Calla

I cant make or receive call. Message says not registered to a network 

Samsung A54 5G

Hello my phone keeps randomly restarting itself. It also is not working through my blue tooth stereo in the car it will play music make and receive calls but I can hear the other person but they can't hear me. I've also had this happen once or twice ...

02 hotspot

I'm staying with my elderly mum who doesn't have Internet connection. I can't seem to connect to an 02 hotspot. It doesn't come up as an option on phone. Many thanks