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Forum Posts

Resolved! Cant log into my 02

Good evening I am unable to access my 02 account, I've tried on and off for the last few weeks and still unable to access it, it keeps saying this isn't available to me at the moment. I've always had an 02 access via the app but that has stopped work...

Resolved! Esim

I've not received an esim with my new phone that arrived today.

Vrg2024 by Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Won’t let me top up or add bolt on

I’ve ran out of data so trying to buy a bolt on it won’t let me, I then try to top up to buy one that way and it won’t let me top up either

Adam38 by Level 1: Joiner
  • 900 Views
  • 3 replies
  • 0 kudos

Resolved! Payment of old contract

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

CS12 by Level 1: Joiner
  • 549 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Open 61202 not working

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out?

Lb25 by Level 1: Joiner
  • 1336 Views
  • 9 replies
  • 0 kudos

Resolved! Porting issues

Recently left my job of 25 years and wanted to keep the number. Received PAC code from Gamma and transfer was due to take place on 30th April. Number was ported from Gamma as phone was disconnected but my keep number has not transferred to me. To mak...

Porting number to O2

Hi,I filled in the online keep my number form', next day called Customer services and they no find it, then did over phone , on day of transfer both old number and temporary o2 number both dont work. Both one on the phone can help me.

DLacey by Level 1: Joiner
  • 589 Views
  • 3 replies
  • 0 kudos