Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Answering 'Security Question' when trying to make phone contact

My local mast has been down for over ten days now (ever since O2 said it would be having some upgrade!)As a result I've had cause to seek some help. But I have a problem logging in by phone (landline), when I get asked 'What is the answer to your sec...

ramasaig by Level 1: Joiner
  • 939 Views
  • 1 replies
  • 0 kudos

Resolved! PAC NUMBER

Where do I find my PAC Number?

Resolved! Can’t access my o2

I have an iPad which I have an o2 SIM for. I linked my iPad to my Apple account which has linked it to my iPhone who is with a different provider. I’ve tried and tried to log into my o2 however it sends the text to the iPad number which does not come...

Jode7122 by Level 1: Joiner
  • 702 Views
  • 1 replies
  • 0 kudos

Internet

Hello im in Liège Belgium and the data for SIM phone number (REMOVED) is not active. Please can you sort it out?

DAG by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Apple Watch o2 error code 14

I got Apple Watch Series 6 with Cellular second hand. It paired to my iPhone X and when I went to my watch and went to set up my data plan it got set up but the dummy number that was issued for my watch was connected to the old owner o2 account. Basi...

denisa748 by Level 1: Joiner
  • 1905 Views
  • 10 replies
  • 0 kudos

Resolved! Call forwarding

Hi, I’m currently in France and when I try to activate call forwarding it resets to 3G connection and cancels the forwarding request.

Mattjazz by Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Porting issues - big problem

Hi all - my wife got a PAC from Vodafone at the end of April to take to O2 gave this to o2 and then waited and waited. Swap was meant to happen on 7th May but still hasn’t happened - we speak to foreign call centres daily and they give me different i...

Resolved! activating new sim in new phone

Hi I am trying to change phones as my current one is broken....I have a new sim and a new phone. How do I activate the new sim?? The website link is broken??

sarah65 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Parental block lifted

Can you please lift the parental block off my phone 

Sara10 by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos