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Forum Posts

My o2 account

Hi, as anyone else having trouble with logging into there account/app as I seem to be having trouble with accessing it and having trouble being able to check my account on the app aswell as on the website

Resolved! forgotten password for new phone.

Hallo,I have recently upgraded my Samsung phone(A35.5G)but forgot to write down my new password,phone has an ecard.sim.I was using finger print to open phone when after 3 days of use i was asked to use password to unlock phone as a security measure b...

oldmouldy by Level 1: Joiner
  • 789 Views
  • 3 replies
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Need my ********** my needed number

Can someone tell me why I asked to order my sim card I'm sure I'm unable to use my rewards I need my best number plz will you explain how I can be sent a contact number or someone to help me I can't use my o2 number only this 1 for he present time ca...

Resolved! O2 App

When did the app become totally useless. Lost all the family's accounts. Can't add them back. Everything I try to do it just says 'no'. About two months ago the app was useful. I could check the family's bills and accounts now I just log in twice and...

PF1 by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! Change of account name

My account is actually for a phone that my son has been using for years and years. I want to move the account over to his name and his billing, without changing the phone number.

Cannot receive calls

I cannot receive calls, it says number not recognised. But I can call people and receive texts. I have reset my network multiple times and still not working. I have spoken to o2 helpline twice and they say they’ll try to fix it on their end but then ...

Jack2407 by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! Adult content

Hi good morning I recently got a iPhone from Tesco but on a o2 account , but I want to remove parent lock so I can get adult content please

Smudge2 by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos