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Forum Posts

O2 Website Not Loading Properly

Is anybody else having any issues with the O2 website not loading properly?For the last couple of days everytime I login to the O2 website the page doesn't load properly as you can see from the attached image. I have for separate accounts which I nor...

o2.jpg

Resolved! Daughter can’t call or text me?

Hope you can help, since yesterday, my daughter can’t call (goes straight to voicemail) or text me? I can call her/text her, other daughter on O2 and son Vodafone can get through, just not my daughter on EE? I use a Nokia phone and don’t think I coul...

oldJean by Level 2: Apprentice
  • 247 Views
  • 6 replies
  • 0 kudos

SMS delay

SMS messages to my O2 number are not being received until I log on to O2 with one-time confirmation code. This is causing problems with online purchases. Can you help?

TEH by Level 1: Joiner
  • 123 Views
  • 2 replies
  • 0 kudos

E Sim only contract

I commenced a E Sim only contract with O2 yesterday however i cant seem to make any calls or receive text messages, When I log onto MyO2 it sends a text message for information clarification however I'm not able to receive the text message and the on...

ST1968 by Level 1: Joiner
  • 133 Views
  • 3 replies
  • 0 kudos

No service

I have no signal at all

12131 by Level 1: Joiner
  • 182 Views
  • 3 replies
  • 0 kudos

Resolved! eSIM not provisioned

Hi O2Change phone plans earlier today. Using the same eSIM as before.Is it normal to lose service and wait a few hours, or has something gone wrong? My O2 > Install SIM shows the number is active.

Mujja by Level 1: Joiner
  • 245 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 16 - Number unavailable for iMessage and FaceTime

Hi, I've been with O2 for over 20 years now and recently upgraded from an iPhone 13 to an iPhone 16. I also switched my tariff at the same time as I wasn't using anywhere near my data allowance. I noticed that my iMessage wasn't sending via my number...

Goz2K by Level 2: Apprentice
  • 367 Views
  • 5 replies
  • 0 kudos

Very poor network coverage specifically around my house

Hi, I have been with O2 for a good few years now and have always had poor signal in and around my house (neighbours are fine apparently). Recently this has gotten worse and I am now practically unable to make or receive calls without using wifi calli...

n00bster by Level 1: Joiner
  • 190 Views
  • 5 replies
  • 0 kudos

Incoming "No Caller ID" on all incoming calls

I ported my phone number from Vodafone to O2 about 2 weeks ago. Since then ALL incoming calls that I receive are being displayed as No Caller ID. I have no way of knowing who is calling me, and if I miss a call I cannot call them back etc. O2 have al...

Struggler by Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos