Get tech support for your O2 issues

Resolved! Pixel watch 2 LTE

Hi all. My wife is about to purchase a Google pixel watch 2 through Currys and the plan is to move over to O2 in a couple of months for a new pixel phone from vodaphone. Is it possible now to have an O2 ESIM work with the watch as I've seen older com...

Resolved! Mobile phone has a broken screen so I cannot complete a mobile phone upgrade

Trying to buy a new mobile phone and call package on O2 for an existing number.The original phone has a broken screen, so I cannot complete the transaction. As it is sending a confirmation code to the original phone number that I cannot access.The la...

I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call

Hi O2 Tech support. Something strange has happened to me that has never happened before and it happened right after I renewed a 24 months contract. I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call. It l...

Confirming location when using Komoot

I use an apps called komoot and strava to navigate. The Oppo is having problems picking up locations when I run the maps in offline mode. This has only been happening lately. Any ideas as how to solve this?

Can't call and receive calls, can't send and receive messages

Hi, I'm abroad in Poland since Saturday. I'm on Pay as you go. My roaming is on but I can't call and receive calls and I can't message and receive messages. I'm staying here for 3 weeks but I can't use my phone. I have done network reset, I tried to ...

Refund

I’ve been send emails saying to get in touch to claim a refund as I’ve now left 02 . But when I click the link and try to log intomy 02 app it says I’m not registered ( I guess this is because I’ve left 02 ) so how do I claim the refund please ?? Ann...

Resolved! Apple Watch Ultra airtime plan activation

Trying to link up Apple Watch with o2 but keep getting an error code 108. This has been with the technical team for 2 weeks now and still nothing. I’m so frustrated and really don’t know what to do. Have followed the Apple Watch activation guide but ...

Unable to get emails

I am in Spain but unable to get my emails. I did and the start of my visit. Now being informed there is a problem with the server. Offers to fix but can’t. Any suggestions on how to fix

Need MCK code to unlock my old phone for daughter,

Trying to unlock my old phone for daughter to use on different network. After ages on virtual chat yesterday I was sent the wrong thing. Today I just get message to say they are too busy. Help please

Resolved! How do I raise a formal complaint with O2?

I wish to raise a formal complaint connected to the failure to end of payments via DD, but cannot see any messaging facility, just auto responses. Peter Smith

O2

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