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Forum Posts

Resolved! No phone access

I recieved my new phone this morning and had asked for an esim - which I can't activate as I have no QR code and when I try "seatch for eSIMs" it says "no eSIMs found." I spoke to someone on your 202 number who said that he would send me a QR code by...

Scanner9 by Level 1: Joiner
  • 383 Views
  • 2 replies
  • 0 kudos

Network

Can I leave O2 due to constant poor network connectivity issues, which has been happening for many weeks

Toe64 by Level 1: Joiner
  • 360 Views
  • 2 replies
  • 0 kudos

Resolved! Duration of data bolt on

Hello. How long does the data bolt on last for

DG4 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not working

Hi, got new phone and new tariff but now my sim is not working 

Kelvin3 by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Activate sim

I am unable to set up my sim card and unable yo get the security text because my sim is nit actualized. Please help me get my sim uo and running so I can make calls and texts and use my data

Mariamma by Level 1: Joiner
  • 458 Views
  • 3 replies
  • 0 kudos

Resolved! eSIM activation

When will my eSIM be activated on my upgraded mobile, I’ve not received a QR code and ESim activation is not included in my account profile.

JP17 by Level 1: Joiner
  • 2313 Views
  • 1 replies
  • 0 kudos

My Mobile Phone Number

w can Ior you fix this to show my Number - Under "Settings" on my HTC Desire usingO2, "My Phone number" states "Unknown". - (REMOVED) Thanks Dr J R Harding

JRHN by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

e-Sim not arrived

I've lost track of how many times I've requested to change my plastic Sim to an e-Sim over the last few days and it still isn't available in the 'install Sim' part of the app. Does anyone know of an alternative way that doesn't involve visiting a sho...