Each time I login, I am asked to enter a code sent to my mobile. Each
time I enter the code sent to the phone, it still does not allow me
access and the whole process starts again. This is happening with Chrome
and Firefox.
Hi my mobile data coverage has significantly worsened over the past
couple of weeks with either no internet even when my phone says it has
5G or regularly falling to 3G (central and SW London)also YouTube won’t
load any videos when on mobile data onl...
HelloI have an old PAYGO account with an old SIM. I have a 'spare'
handset which will take a micro on nano SIM. Can I get a replacement sim
in either of these formats? TIADave
I have recently joined O2 from 3 via the website. To save time (haha), I
opted for an eSIM (to be used in an old iPhone 11). Whilst the contract
was set up correctly and number ported, I still haven’t received the
eSIM QR code. Customer support have ...
Fed up with being told that service here is fine when I have to use my
phone over WiFi at home. Step out the door, travel anywhere within 4
miles and service ins poor at best and completely absent the rest of the
time.I am told when I log it that the...
Hi, I returned from France 4 days ago and since then my signal and
mobile data have only been working intermittantly. Sometimes my signal
is fine and I can make and receive calls, other times I can be on a call
and then the other person suddenly can'...
I upgraded my phone around 6 weeks ago and it was a total nightmare,
however, I thought we were all sorted but in the last couple of days my
ability to send text messages has gone and I'm being told that iMessage
and FaceTime are not switched on. Pre...
For three days now I haven't been able to play youtube videos except on
wifi. It loads the content pages but then when I pick a video it just
gives me the spinning wheel. It plays Insta reels, facebook videos but
not some other video based content. I...
