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Forum Posts

Resolved! activating new sim in new phone

Hi I am trying to change phones as my current one is broken....I have a new sim and a new phone. How do I activate the new sim?? The website link is broken??

sarah65 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Parental block lifted

Can you please lift the parental block off my phone 

Sara10 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Need access to my deactivated number sms

Hi Guys, Moved to a different provider this weekend, and called o2 to deactivate my number, as i got a new one. Now, upon trying to sign into some apps, it needs to text me a code (2FA) and of course, the number was turned off straight away. I need t...

jhud24 by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! No Caller ID

Hi there. Every time I receive a call my caller ID doesn't recognise the number so it is displayed as Unknown caller. It has only just started doing it over the last couple of weeks. Can anyone help

Issue with phone saying not in uk

Phone stating not in uk when I am. States issue with Avon. Not a tech person haven’t got a clue what’s going on

Anne56 by Level 1: Joiner
  • 429 Views
  • 4 replies
  • 0 kudos

No OTP codes

Hi, Hoping someone here can at least advise on the best course of action. I left EE and my number was ported across to O2 48 hours ago. Since then, calls and messages have worked fine, but I have been unable to receive any OTP codes via text, which i...

GeoffUK by Level 1: Joiner
  • 670 Views
  • 4 replies
  • 0 kudos

Good 4g signal -no internet

Hi, at my mother's house I get good 4g signal but very sparodic internet. I see that the signal indicator sometimes changes from a triangle to an exclamation mark on the right. Any ideas. Phone works well elsewhere

Buttshill by Level 1: Joiner
  • 874 Views
  • 7 replies
  • 0 kudos