Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

ESIM not working

I purchased a new sim only contract for my samsung s21 FE as O2 told me the Esim feature was compatible with my phone.After purchase and trying to set it up I found that there is so Esim section on my phone in sim manager.And after some research myse...

Talk to human online

I can’t make a call to fix an issue! O2 only give an option to call!

Nat24 by Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

No internet or 4g/5g

My 4g has been really slow from yesterday anyone else have this issue

James92 by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

Like New Phone Blacklisted

I ordered a Like New phone yesterday, it arrived today and I've spent most of today on the phone to O2 trying to work out why it wouldn't work on the O2 network. I finally found out the the phone I was sent was blacklisted via various websites. I the...

Dave_T1 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Refund Email

Hi, I've recieved an email stating I am owed a refund. I did have a MyO2 account, but I switched networks and can no longer access as the app won't let me. Any assistance would be greatly appreciated Thank you

Georgia26 by Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! PACK CODE

Hi There, I wish to get my pack code in case i move services. Andrew Davis

Difficulty cancelling Disney +

I have (multiple times) tried to cancel Disney+. I have visited extras on my O2 and see the active subscription. I click to cancel the plan and the next page appears saying ‘it looks like you’ve got lost’ At the moment all I have lost is money and ti...

Peter1977 by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

No Service

Hi , I changed contracts on Tuesday 25/06/24 and now I have no service. I get the email to receive a code but the code never comes to my phone

IanWright by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos