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Xbox Order Still being processed

Hi, I put an order in for the new Xbox X Series on the 5th July 2024. I was aware at the time that it will take up to 4 weeks to receive it. However, it’s now 7 weeks with no further updates from O2. I can’t seem to find a phone number to call custom...

Resolved! Visit to Turkey

Going to Turkey on holiday and need to know the cheapest way to use my phone. I have bought a local sim sometimes in other countries I have visited so that is an option maybe?

Rick60 by • Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Warranty cover?

My IPhone 13 Pro has started making a squealing noise everytime the camera is open which also means videos are ruined , is this something covered by extended warranty ?

Tyler2001 by • Level 1: Joiner
  • 380 Views
  • 2 replies
  • 0 kudos

Phone not working

Hi.My phone will not make or receive calls, likewise for text messages, unless I am in a wifi zone.Also, it appears my data allowance of 25GB is shared between multiple devices within the household - can this be changed?

Help43 by • Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

final bill

hi i have recieved final bill by email, but due to my phone is disconnected i am not able to login to my account. can you help with this? my email adress is szawszakowski**Personal info**

When will my number port be completed

I have been waiting for my old number from ee to get ported over to O2 since June. This includes three store visits, about 15 conversations with their service teams who promise to solve in 5-10 working days every time. I am not sure what else to do -...

New phone won’t automatically connect to mobile data

I upgraded my phone to an iPhone 14 on 15th July. The following weekend whilst visiting a different area I couldn’t use my mobile data but my son could who is also on o2. He reset my WiFi and this seemed to work for a short while. I took the phone ba...

MrJB16 by • Level 1: Joiner
  • 4128 Views
  • 16 replies
  • 0 kudos

Resolved! Sharer account

I need to start a sharer account

heyes75 by • Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

International tollfree call

Hi my name is Harish. I am trying to make an international toll-free call to India and I am unable to do so.

Harish1 by • Level 1: Joiner
  • 331 Views
  • 2 replies
  • 0 kudos
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