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Forum Posts

Add a phone

Will this overwrite my existing or remain seperate ie. Two bills on one account via my o2

Lucy785 by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

No service with new e sim

Very poor service from O2. I had a sim only account and yesterday upgraded to a new I phone and transfer to e sim . The phone arrived yesterday . The e sim wasn’t available until today. I received a notification to accept activation which I did. It t...

Claire40 by Level 1: Joiner
  • 573 Views
  • 3 replies
  • 0 kudos

Resolved! Sim swap

I lost my phone. I have a blank sim and want my number transferred to the blank sim

Karen1967 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Resolved! Call waiting

My phone will not allow call waiting what can I do 

Dedem18 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Received call about SIM card replacement

Hi, I have received a call about a SIM card replacement from 023 8097 0894 and got an email from noreply@o2mail.co.uk asking for some details. Do I need a SIM card replacement or is this fraudulent? Thank you

Tick-tock by Level 1: Joiner
  • 1506 Views
  • 1 replies
  • 0 kudos

Need help logging I

I am trying to log into My O2 account. I only have an iPad and not a phone contract with you, when I am trying to login, it is suggesting it sends a code however the code is not arriving at my iPad so how do I get into my account?

Cancel my contract

I bought virgin media, and they said there was a offer with an O2 SIM card to make it cheaper so I took that deal the O2 SIM card as never even been out the envelope, as I don't need a contract SIM as it was just cheaper for the virgin, I have now mo...

Resolved! Porting Number

So basically, Moved from three to o2 two weeks ago (roughly) and was told that my number will be ported on the 19/07/24 and I received the email for confirmation, I’ve even been to Italy and back everything worked well with o2. My only issue is that ...

sunshiine by Level 1: Joiner
  • 429 Views
  • 3 replies
  • 0 kudos

Phone calls

Hi I cannot make calls from my mobile

Karen98 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Bill to pay

I got a bill to pay of £16.83. It said as I have not set up a direct debit I can pay securely through the MyO2 app. I am currently abroad on holidays and have tried numerous times to log onto MyO2 but have been unable to do so. I will return from hol...

BrendanMc by Level 1: Joiner
  • 439 Views
  • 4 replies
  • 0 kudos