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Forum Posts

Resolved! NOT ENOUGH STORAGE SPACE

Hello I need advice. In february O2 upgraded my tariff but I have full storage. What do I do please advise.

Andrea3 by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Audible add on

Hello,I changed my O2 plan to pay monthly and was told I would recieve a free add on. I chose an audible subscription but did not manage to log on. I have downloaded audible but have not received log in details to access it for free. How can I access...

Call waiting

I am issues with call waiting not working. I normally received text message for missed call. I used to have call waiting working perfectly on the same phone ( redmi 6 pro)With 3 network. When I changed to o2 and transfer my old number to o2 I discove...

Abzibs by Level 1: Joiner
  • 750 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi Calling on Samsung Note10+

Hi, So I've switched my SIMO contract from Three to O2, the PAC transfer was yesterday (2nd June) on my Samsung Note10+ (4G) purchased directly from Samsung. With my old Three sim, Wifi Calling worked immediately and I could toggle it on or off. Now ...

LeeSutton by Level 1: Joiner
  • 3280 Views
  • 25 replies
  • 0 kudos

Resolved! Visual voicemail

I changed my Sim only contract a week ago and I now cannot get visual voicemail. Are O2 not supporting it now. I prefer Visual to having to phone 901. Can you tell me how to change please

Jackie51 by Level 1: Joiner
  • 748 Views
  • 1 replies
  • 0 kudos

Missing text messages

Switched phone on this morning and all past text messages have disappeared even though my settings state keep forever. How do I get them back.

Angie06 by Level 1: Joiner
  • 617 Views
  • 2 replies
  • 0 kudos

Resolved! Biometrics

hi, Since the last update to my o2 app,I have lost the option to login using biometrics I have to keep putting pin in. In settings there's no biometric option available anymore ?!

Tally_D by Level 1: Joiner
  • 1266 Views
  • 4 replies
  • 0 kudos

Error 04 code

I’m still having the same issue, connecting my Apple watch to my iPhone, have rung Apple again today and they have repeated that the issue lies with 02 and not them, they have said 02 need to supply a new SIM card, however 02 have refused to do this,...

Sara1820 by Level 1: Joiner
  • 1901 Views
  • 7 replies
  • 0 kudos

Lost photos

Hi I recently dropped my phone and the screen went blank. It still beeps when messages are coming through. My question is can I still get my photos and videos off the phone. I cant transfer to new phone as I can't see screen to give permission. Is th...

Shaz3 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos