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Moving over to 02

New sim and number is on its way, I wont be able to use it till Oct 14th when my current contract is up and I can do PAC. Pleas note this as I dont want to loose the contract in the meantime when I cant use it, paying by direct debit so it will be co...

Data settings

I have recently traveled to Thailand and used an eSIM while there. This was switched off when I came back to the uk and everything was working fine. I am now in Spain and mobile data does not work so I deleted the Thai eSIM and reset the network sett...

My phone contract has been referred

What am I supposed to do at this point, Thursday I was ment to hear back within 24 hours we are now on monday. My 02 account isn't live so i just keep getting a virtual assistant not a really person. I'm frustrated and getting very impatient.

No data

Hello,

Website down

Hi, is you website down? I am trying to sort out an issue with WiFi calling as the area I live in has zero phone signal. Thanks

Mobile data signal

Hi my mobile data signal when I am at home does not work at all.I have tried the suggested signal advice and nothing has worked.I am working from home for the next 4 days so really need to able to use my mobile data

No signal on my phone (no sim available)

Hello. I just got back from a month long holiday and I don't have a signal on my phone when I landed in the UK. It says no sim available. I've tried everything from restarting phone, reinserting sim and resetting network settings and none have worked...

Resolved! new sim

I've ordered a new sim will this include a nano sim for my new phone?

4G coverage

HiI seem to be having issues with 4G coverage in my area when I am outwith wifi. thankskirsty

Network Data does not work consistently on new iPhone 15 Pro - 4th Sim Card.

Undegraded to the new iPhone 15 Pro. My first upgrade since 2016! Ever since my network has not been working correctly. WIFI works fine but when I leave the house the Mobile Data drops off. I proceeded to swap the sim but they suffered the same issue...

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