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Forum Posts

Not receiving verification texts

All of a sudden I am not getting verification code texts from my email & Skype & bank which means I cannot log in to them. Have checked my texts blocking list on phone, none are blocked. Got verification text from o2 though no problem. Anyone know wh...

Jh4 by Level 1: Joiner
  • 622 Views
  • 1 replies
  • 0 kudos

Resolved! Why am I not receiving texts about my bill from o2?

Hi I recently upgraded my monthly contract to a sim-only contract last month. I have been using my old sim that I have had. I have not received a text from O2 about my bill information. Why is that? Do I need to swap my sims over? Please help.

Resolved! Samsung galaxy a40 sim error

Hi, samsung a40 keeps losing signal and saying sim card not inserted when it is. Have checked it, all looks fine, any ideas?

Lou5 by Level 1: Joiner
  • 1074 Views
  • 3 replies
  • 0 kudos

Resolved! Moving to O2 - old number problem

I have recently joined O2 with my new iPhone 12 Pro Max on a monthly contract and have used a PAC code to bring my old number from EE over to O2. This PAC code request I called and spoke to an agent and she explained that it would activate on my new ...

SCarlo12 by Level 1: Joiner
  • 766 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi calling issues

The WiFi calling feature on my Samsung Note 20 Ultra has become very intermittent and doesn't appear most of the time. It worked fine previously but recently it is very unreliable. I am told this is Network provider driven feature and not a phone iss...

NeilC by Level 1: Joiner
  • 942 Views
  • 3 replies
  • 0 kudos

O2 open nhs discount code sharing

How do I share my nhs discount with a family member? I’m already using the discount but my daughter wants to use it. Thanks

Clarr by Level 1: Joiner
  • 790 Views
  • 3 replies
  • 0 kudos

Resolved! bringing my number

hi i have just installed my new sim i supplied a PAC code when ordering and wondered how long it takes for my number to change over thankyou

mr5168 by Level 1: Joiner
  • 1146 Views
  • 8 replies
  • 0 kudos

Scam charges

Hi, I’ve recently noticed charges on my bill for this month because of receiving a text from 79050 on 24th December 2020 which I believed to be a scam so I ignored it. Please can you assist in sorting this? I’ve found no other way to contact O2, phon...

Eloise by Level 1: Joiner
  • 727 Views
  • 2 replies
  • 0 kudos