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Unable to submit request to keep current O2 number

Hi, apologies if I'm not posting on the right board - first time I've been on here. Quick background: I'm an O2 customer (have been for years).Bought a new phone from O2 which came with a new sim, number and tariff.Trying to keep my old O2 number (so...

Resolved! Echo for incoming call

Hi, everytime I get an incoming call the caller is complaining of hearing themselves back but when I put them on loud speaker it stops. Please advise how to stop this.

military discounts

Does anoyone know what name O2 require to send through the OPEN option to get them to register that you are a member of the British Army? I have tried Army, British Army, Ministry of Defence UK, HM Forces - none of these seem to work. These are the n...

Fake o2 website

I received a text messaging purporting to be from o2 stating that they had been unable to take payment from my bill and without thinking logged in. I quickly realised this was a fake site and so logged into the real o2 site and changed my password, a...

Samsung S9+ upgrades, now no 4g service

In August my second cellphone used by my wife, a Samsung S9+, asked to be updated.After she had updated, the 'phone no longer has 4G service.Network coverage display is usually only H+ or E+, very occasionally it displays 3G for a very short time.

Resolved! 36 month upgrade

How soon in a 36 month contract can you upgrade? Thx

Resolved! Receiving and sending calls and texts to Ireland

Could you please tell me how to change phone settings to allow calls and text messages to be sent to mobile phone in Ireland. Currently I cannot phone mobile or send text messages.

People calling and sayin they have missed my call

Guys It happened yesterday around 16.30. I started receiving phone calls from people claiming that they have missed call from me. The problem is I have never called them. Now almost 24h later I have received over 1000 + phone calls 100 VM's and txts ...

our systems have detected unusual traffic on your network when making a Google search

I've been getting a Google Captcha security warning when searching in the search bar on safari: "Our systems have detected unusual traffic from your computer network".Multiple times today. I cleared my cookies and history and I still get the error. N...

Resolved! My Samsung Phone has suddenly stopped charging

Hello, Need some help My samsung A40 phone will not charge anymore.I Have tried a number of different leads, including the one it came with, in various different sockets.The phone simply does nothing when I connect the Lead.

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