Solved: alerts from%2002

Corby37 · ‎03-10-2020

I have received a text message from o2 saying they have been unable to take payment for my mobile phone but when I loggon to my account it states that I am paid up until middle of october, is this a fraud text does any one know?

jonsie · ‎03-10-2020

@Corby37

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎03-10-2020

@Corby37

It's a well known scam.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TallTrees · ‎03-10-2020

Hello there @Corby37

A SCAM don't click on any links.

Well done for checking here first.

Always consider a scam when you get a "funny" text

WELCOME TO THE O2 Community Forum

Good Luck and best wishes TallTrees

HAPPINESS IS BEE SHAPED

MI5 · ‎03-10-2020

@Corby37

O2 will NEVER text you from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

alerts from%2002

PAC code expiry

Poor Signal Indoors

Device warranty

ESim on a non compatible phone

Keep my ee number