@C13
Follow the guide for your phone https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/voicemail/visual-voicemail/device
If you have an iPhone, you need to ensure that you have the iData bolt on enabled on your account.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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