@subo
Best thing to do if you cant do a hard reboot is to contact Samsung Support via https://www.samsung.com/uk/support/ and they can walk you through some troubleshooting steps
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
