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Signal is poor i

Djjohn
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Poor signal in UB9 5AJ

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Enlli
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Try the guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Download and use the My Network App to report and track problems 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@Djjohn 

There has been some recent maintenance on the mast in that area which may still be ongoing.

Try rebooting your phone to see if it helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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