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Phone on, black screen

Charlotte51
Level 1: Joiner
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on ‎20-06-2022 21:34

on ‎20-06-2022 21:34

Hi, my partner has a Samsung galaxy A32. The phone is on, but he cannot see or do anything, screen is completely black. 

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Cleoriff
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on ‎20-06-2022 22:37

on ‎20-06-2022 22:37

@Charlotte51 

A well known fault with this device apparently.

This article gives you a number of fixes.

https://thedroidguy.com/galaxy-a32-black-screen-of-death-1158687 

Veritas Numquam Perit

Girl in a jacket
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RafaC
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on ‎22-06-2022 09:14

on ‎22-06-2022 09:14

Hey @Charlotte51 were you able to sort it out?

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