Solved: PAC code needed as device broken

Lot · ‎27-11-2023

I am account holder and one of the phones on my account is broken. My son uses it and he wants to get a new phone now in his name but wants to keep number. He can’t get pac code as his device is broken. Help please

MI5 · ‎27-11-2023

@Lot

With the sim in another phone you can text for it Guide: How to get your PAC [June 2021 Update]

Or contact O2.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-11-2023

@Lot

With the sim in another phone you can text for it Guide: How to get your PAC [June 2021 Update]

Or contact O2.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

PAC code needed as device broken

Device warranty

ESim on a non compatible phone

Keep my ee number

I want tonchange my contact number

esim