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Direct debit emails

Name111
Level 1: Joiner
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Hi, I keep getting emails about a direct debit has been set up for me but I have had a direct debit for years with you, are you able help?

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Enlli
Level 69: Guiding Light
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Flooded with these posts

Customers are being moved onto the new 360 billing system which requires the set up of replacement Direct Debits.

Pity they did not communicate that, but then O2 have never been good at communications 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Cleoriff
Level 94: Supreme
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@Name111 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket
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Enlli
Level 69: Guiding Light
  • 9125 Posts
  • 72 Topics
  • 1819 Solutions
Registered:

Flooded with these posts

Customers are being moved onto the new 360 billing system which requires the set up of replacement Direct Debits.

Pity they did not communicate that, but then O2 have never been good at communications 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
1,013 Views