on 13-08-2023 09:07
Hi, I keep getting emails about a direct debit has been set up for me but I have had a direct debit for years with you, are you able help?
Solved! Go to Solution.
on 13-08-2023 10:41
Flooded with these posts
Customers are being moved onto the new 360 billing system which requires the set up of replacement Direct Debits.
Pity they did not communicate that, but then O2 have never been good at communications
on 13-08-2023 09:13
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Veritas Numquam Perit
on 13-08-2023 10:41
Flooded with these posts
Customers are being moved onto the new 360 billing system which requires the set up of replacement Direct Debits.
Pity they did not communicate that, but then O2 have never been good at communications