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Cannot receive texts and cannot access ebay or Facebook accounts

ASH27
Level 1: Joiner
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I have had problems with my number for some time but the current situation is that I can't receive texts and can't access my accounts. I've managed to get into google but no way to get into ebay or Facebook without second stage notifications. I've spent hours trying to resolve this and don't want to have to make a THREE hour journey for the THIRD time to get to an O2 shop only for them not to resolve the problem. Please advise what I can do. Thank you.

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MI5
Level 94: Supreme
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@ASH27 

All ways to contact O2 here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
Level 9: Fired up
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Have you been able to receive texts previously?

 

If you send a text to yourself, do you receive it?

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