Solved: Cannot make an international call

Phone10 · ‎04-07-2023

As per many other people on o2 community I cannot make an international call despite purchasing the bolt on.

It seems really silly that the payment is taken when calls still cannot be made.

Please advise on how to unblock international calls and I would suggest some information / advice for customers at the time of the bolt on purchase!

MI5 · ‎04-07-2023

@Phone10

Do you have a spend cap?

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-07-2023

@Phone10

Do you have a spend cap?

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎05-07-2023

@Phone10 If you download WhatsApp and the people you want to call also have the app, you can call, text, or video call anyone anywhere in the world for free if you use a WiFi connection.

I DO NOT WORK FOR O2

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