6 months free airtime

[Lorraine10]

When I renewed my contract in September part of the offer that enticed me was that I received 6 months free airtime on my contract yet I've been paying for it in both my last bill and now again in the bill that I've just received...why is this?

[Cleoriff · Accepted solution]

@Lorraine10 

I wasn't aware of that promotion?

Nevertheless you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255