@sue37
Check these guides:
Guide: Is the network down for me or everyone?
Guide: How can I sort out my network issues?
https://www.o2.co.uk/apps/my-network
Get the app from your phone's app store, and step through configuring it (needs a username and password different from Community or MyO2) to monitor your post code.
You will receive notifications from O2's engineering teams via the app when work is in-plan or in progress for your area.
Try rebooting your wifi router then check https://www.o2.co.uk/connectivity/wifi-and-4g-calling
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
