Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Non payment of Direct debit

Hi all, I've unfortunately got my dates mixed up with my o2 direct debit and was wondering what happens if there's not enough money is in my bank account? Do I need to make a manual payment or do o2 try and take the payment a few days later. Thanks f...

Resolved! data

hello can I donate my unused data back to O2 to people that may need it?

Resolved! Data not working after paying bill

Data not working after paying bill, when I try to contact support they close the session

Resolved! iphone 12 phone never turned up + charged for iphone 14 that I don't have

I had a long string of phone calls from O2 saying I was eligible for an iphone 12, including 6 emails.They had all my details - address, bank account, and even texted my security codes from O2 so seemed legit. Hello David,We'll process your order as ...

Resolved! Buy new device without SIM

Hi. 1 month ago i bought 2 device from O2 with SIM as pay monthly and if i wanna buy new ones without SIM, is it possible??

Resolved! setting up a Direct Debit on myaccount

How do I set up a Direct Debit on my account?

Deposit Refund???

Hey, all ! first time poster here apologies in advance for the long winded gripe, just looking for a few insights from the community on a matter regarding a deposit refund ive been anxiously awaiting. I had paid the first three monthly bills successf...

Resolved! Phone

hi some time ago I took a phone which after some time i stop paying It now I would like to pay it back I smaller installments if possible, my phone, can you help mewith this, number phone [Personal details removed]

Credit Referrals

Hi, I’ve been emailing the credit referrals team now for a few weeks and still pending a response. I’ve called a few times and the staff have been very helpful and said o2 will get the issue corrected for me however I am passed back to the credit ref...

Resolved! Calling local numbers in France

Hi Am pay monthly UK client and am in France but cannot call local numbers. I have tried using international codes and can call UK but not french numbers even with International code. Can anyone help?

O2

Forum Posts