Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237218 Views
  • 2 replies
  • 2 kudos

bill

have outstanding bill on sim but i cancelled the sim months ago and £was still leaving account so cancelled dd

Resolved! Bill

Do u have to pay 1 month in advance

Rickit1 by Level 1: Joiner
  • 126 Views
  • 2 replies
  • 0 kudos

I need my bill cancelled, can't phone O2.

Hi, please cancel my phone contract. I've cancelled my direct debit payment as I haven't used it in almost 2 years. I got an email asking for payment, but seeing as I've been paying O2 for nothing for over a year, this is unnecessary. Please cancel m...

teapot12 by Level 1: Joiner
  • 128 Views
  • 2 replies
  • 0 kudos

Signal issues for over a month

I've been using my o2 sim for just under 2 months now and the signal coverage must be the worst in the UK. I really regret ordering an o2 pay monthly sim, I only did it so save money as I have Virgin Media broadband. I tried to cancel the contract, b...

sam1627 by Level 1: Joiner
  • 318 Views
  • 5 replies
  • 0 kudos

Resolved! USA call charges

HelloI made a call to the US this evening from the UK.I had WiFi Calling function on and I have the US covered with a zone 1 travel bolt on. So why was I charged £10 for this call. I thought using WiFi was the way to avoid these charges.I am heading ...

acdogvet by Level 1: Joiner
  • 338 Views
  • 6 replies
  • 0 kudos

Cant switch on sim

My sim doesn’t switch on it comes as emergency only. Cannot pay bill through phone or receive a text to pay online either.

I have been charged multiple times

hello I have been charged multiple times on my card , I usually do monthly tarrif and I have recently changed my card , it didn't charge me so I had to top up but I still didn't get my tarroff , so now I have £30 on my account balance and I managed t...

Viki1 by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

I accidentally deleted my eSIm

Abeda by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! PAYMENNT DATE

Hi, I am looking to change the date my bill comes out on

pmcc92 by Level 1: Joiner
  • 175 Views
  • 2 replies
  • 0 kudos