Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
The live chat is absolutely useless and won’t give me the information I need so hoping someone here can help. I’m thinking of upping my tarrif to unlimited data as I’m having issues with OpenReach connecting my property for broadband. I would need th...
I don’t have a wifi in my house so I use data network all the time. The data doesn’t work even thi it says I have full 4G signal, the network is unstable all the time, I can’g make messenger calls, not even basic phone calls. I have topped up for nex...
I am currently on rolling monthly tariff with o2 because I haven't upgraded in a while or sorted a sim only deal. I have just upgraded with o2 but the phone/contract was purchased through a third party website. I will be keeping the same number. The ...
Yesterday, I got a phone call from O2, the guy said that it was regarding the 30% discount off of my monthly bill for being a loyal customer. Usually I just don't want any of these because I am so sick of O2 promotional calls, the guy was insisting a...
Hello! I'm looking to renew my contract with O2 and some of the SIM only deals are tempting. I noticed that the 75GB January deal includes 'roam at no extra cost in 75 destinations worldwide, including EU, USA and Australia'. In a live chat with an O...
Hi, for some time now the service has been appalling and it is due to O2 losing three masts in our area. EE etc don't have these issues. How can I cancel with no penalty?
Hi guys. Just joined O2 I applied for a pay monthly phone but due to my credit score O2 wanted a £300 deposit. They gave me another option underneath of taking a SIM only refresh deal 12 month contract and after 6 months of paying bills on time I'd b...
Hi,I have an ongoing issue with a new upgrade, I ordered the phone on 07/01 and paid for next day delivery. DPD confirmed they had the parcel on 08/01 and have since not delivered it, I’ve chased this and had an investigation opened for it. Today I w...
Need a new sim card as I've lost mine abroad
Hello just out of curiosity my phone service been stopped this week due to missing payment on my bills this month because of personal circumstances,let’s say I pay t end of this month would they reinstate my phone service back?
