Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Redeem extra

I’m trying to Redeem an extra - Disney 3 months free. Have got to screen with Redeem this Extra button but nothing is happening.

Resolved! Delay in pre order Apple Watch

Ordered the new watch 18Sept and still waiting, and no one seems to know when they will have stock. Received a text Saturday 14.06 saying delivery is expected Sunday then a text Sunday at 14.06 to say Monday contacted O2 said it’s an error as they do...

Resolved! can finish my contact

omg i need help to finish my contract please someone to contact with me i am trying with this website 20 minutes and i cant reach live chat so long time

Roaming

I've arrived in Europe and I haven't received a roaming text, I currently can't dial out, help

Delayed delivery of new Sim card.

Hello, I've signed up for a new contract with 02 provider couple of weeks ago. Haven't received the SIM card with new number yet. Is it possible to opt for digital sim? Can't wait anymore to function without a phone number. Regards,Marin Lucic

Payment date change

I need to change my payment date to the last day of each month

Apple watch cellular with O2 sim only

I have a 12 month sim only contract that I use on my iphone with o2. Can I add a cellular data plan for an apple watch to my plan? Been told its only compatible if you purchase the iphone under contract with o2.

02 Travel Bolt On didn't work whilst abroad

Currently in Turkey. I rang 02 about a week earlier enquiring about using data in Turkey and they added 02 Travel bolt on there and then. I arrived in Turkey last night and it didn't work. I texted TRAVEL to 23336 and got a message saying there was a...

Phone Stolen

Hello, I am outside of the UK just now and my phone was stolen. I have an old phone that I would like to transfer my plan on to but have no SIM card - is it possible to transfer to an eSIM to have my plan transferred to my old phone? Thanks for your ...

Roaming in Qatar: "You may be out of data from Ooredoo"

Does anyone get the "You may be out of data from [international network provider]" message when roaming?I've added on the "International Roaming Zone 2" bolt-on before travelling to Qatar, and on arrival have found I cannot get any data. This notific...

O2

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