Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Please can someone help me my phone is cut off completely and unable to get incoming and can’t access the app, how do I pay my bill to be reconnected if I have no means of accessing anything. I’m not very mobile right now so really need some help as ...
My partner has mental health issues and somehow ended up taking out 4 different mobile phone contracts with O2. It has all come out now and he cannot afford them. I'm curious to know what (if anything) is in place to prevent people from doing this an...
I ordered an upgrade Friday, for some reason it got stuck on “processing”, I was suspicious because I got a delivery date via email, but not Tracking detail (I have been ordering online from o2 for over a decade, so I knew this was irregular) unfortu...
I currently have £20+ on my PAYG tariff. If I switch to a £10 rolling plan what happens to my account balance.
Want to cancel a sim contract
Hi my phone should have been delivered today? It hasn’t arrived. I have had no confirmation or a email stating it is being delivered ?thanks
I’ve been paying for a extra SIM card which was for my daughter, but for some reasons she has never used it, should, will O2 refund what I’ve paid as it’s never ever been used, and it’s £8-39 every month, it was all included into one bill until recen...
Hey folks Every year, we adjust the prices of our products and services to be in line with the Retail Price Index (RPI) rate of inflation as is set out in your terms. From April 2024, the monthly price of your mobile plan will be increasing. We will ...
Hi just ordered a new phone and it says DPD will ask me for a delivery pin but I haven’t recieved anyrhing?
Help with e sim activation
