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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237375 Views
  • 2 replies
  • 2 kudos

Sim only

Hii wish to change my tariff which comes to an end on 29 November. When I go to upgrade it suggests the new tariff starts immediately- how can I arrange it so that the tariff begins once my original tariff ends so I am not double charged?

Blundib by • Level 1: Joiner
  • 211 Views
  • 2 replies
  • 0 kudos

Services

I’ve been on the phone with two people today. One said she could set me up a payment plan with only incoming calls. The other said she could do that. Which one is correct because I made me payment plan amount on the correct day and paid my monthly bi...

Order

When will I receive my new phone

DeeMoe by • Level 1: Joiner
  • 63 Views
  • 1 replies
  • 0 kudos

New sim only plan

Hello, as of today I changed my simonly plan as my old one was up for renewal. After I purchased the new sim only plan it wasn’t until I received a message saying that I had lost the 02 travel. can I cancel the new sim only plan I just purchased to g...

SineadQ by • Level 1: Joiner
  • 124 Views
  • 2 replies
  • 0 kudos

Contract

Hii was just wondering how long I have left on my contract 

cancel contract

Hi, i’m trying to cancel my 02 contract as i’ve moved to another country that 02 doesn’t cover but it won’t let me cancel and it says the contact you

Can’t log in to o2 - No phone number

Recently moved over from a different provider, gave o2 my PAC code, set up my contract, but now I cant get my e-sim. To get my e-sim i need to log into o2, but to log into o2 i need a phone number. The two provided on the login screen don’t work (bot...

NoslepIvy by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Bill payment

I’ve paid my bill - why is it not shown as paid??

Can’t start the process to keep my number on the O2 app

I’m new to O2 today and on the app I’m trying to keep my number. I try to click on the “i’ve inserted my sim button” it loads and then does nothing. I really want to keep my number but i’m not having any luck so far.

Kemp0102 by • Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

Account name change

Hellomy first name is not spelt correctly can you fix that for me please ?

Xxxxxx6 by • Level 1: Joiner
  • 81 Views
  • 2 replies
  • 0 kudos
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