Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Exceeded code entering

Haia, I'm trying to enter the 4 digit code to confirm my account, but it's saying that I have exceeded my limit. Can I please get help with this?

Resolved! call limit

2 days ago I made a payment but my phone is still off.

Resolved! Absolutely appalling!

Sorry in advance for the rant. Just need to sound off... I've been with O2 since 1995 when they were BT Cellnet, but standards of service are currently appalling. No one answers the phone, no one answers the chat service, and half of the pages in my ...

Resolved! Can I use my data, messages and calls in turkey?

I have a monthly plan, can this be used abroad in turkey with no additional cost?

Resolved! Pay monthly

Hi I made an order 3 days ago click and collect and got an email saying it should be in store by the 28/4/23 I also have an email saying Thanks for your order - it's now full steam ahead at our end but nothing in store getting confused

Rolling plans

Does anyone know why the details of rolling plans state unlimited minutes, then further down show that landlines and other mobile call cost 55p per minute?

Resolved! Do I get an automatic refund on final bill?

I ported from O2 on 22nd March and remember paying my monthly bill soon after that but haven't yet had any final bill showing the credit or a refund to my bank account. I tried the chat and got to the part where my account was being checked but then ...

Resolved! Hey

how Do I take off the age restrictions

Resolved! Pay Monthly Phone Contract and Oculus Quest 2

I own a pay monthly phone contract, Can I pay monthly for an Oculus Quest 2 ontop of this?

Resolved! Click & Collect problems

Hi, Just wondering if any light can be shed as Customer Services over the phone wasn't helpful, just repeating "Its processing til Monday" in a condescending manner. What's stressing me out is I chose to collect from Meadowhall as it said stock was a...

O2

Forum Posts