Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Additional payment made

Hi I made a pymt via my credit card to cover this months payment as the direct debit would be returned where can I see this has been received as a payment via direct debit has been made today but will be returned credit card pymt was made 31st Octobe...

Order cancell

Hi I want know whi my order was cancell

McAfee coverage

I opted to take the McAfee product as my extra, I need to know if I have successfully activated this correctly?

Resolved! Changing account owner

I need to change the account holder of my mobile. The number has always been mine but was originally registered to my husband Paul as part of a deal with Virgin.

Declined Upgrade?

Anyone on Switch Up been declined when upgrading? In the past the system used to ask can you afford the new price and unless you owed money would automatically accept the upgrade and process Heard now o2 may full credit check for upgrade so was wonde...