Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237952 Views
  • 2 replies
  • 2 kudos

Issues With Bill

I have exactly the same issue . Saying I'm months behind. I have proof.. my bank account records show I made the payments. Their system is not right. The dates are wrong. It said I last paid in August. Someone needs to be looking into rheir account a...

haylaya by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch

How can I add cellular to my watch?

Mehra73 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Rolling plan problem

My rolling plan was not renewed despite 10£ were charged to me on November 6th.i also topped up my credit in case useful but I have been left with no mobile data on my phone.

bp91 by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos

Change primary number?

I have primary number on my o2 account which i get code to log in but the number is no longer active and I am trying to change it but can't find an option. Does any know how to?

slunat by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Bill

Bill

data to turn on

please can you turn data back on paid this morning reference (REMOVED)  

josh01661 by Level 1: Joiner
  • 112 Views
  • 2 replies
  • 0 kudos

Itemised bill for closed mobile acvount

Hi, I left O2 approximately 3 months ago but now need a fully itemised bill (that covers the period from 12 Jan 24 until the contract end date) for a dispute with a 3rd party. Can you help with this? Thanks, Vineet

VU107 by Level 1: Joiner
  • 66 Views
  • 1 replies
  • 0 kudos

Resolved! Double mobile data issue

Hi I have activated my Virgin Media and O2 supercharge offer for at least two weeks but my mobile data allowance remains the same and it's going to run out. What can I do? Thank you.

hoi by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Cancel phone insurance

Hi, my Samsung phone started playing up a year ago, actually didn’t realise I was paying for insurance; I ended up buying a new phone and see no point in carrying on paying for insurance for a phone that’s shoved in the cupboard

Lenny777 by Level 1: Joiner
  • 136 Views
  • 1 replies
  • 0 kudos