Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill Query

I have been charged 3 times for sending text messages to somewhere called Vanuatu or somewhere like that. I know nothing about these messages and have certainly not sent them as I am quite vigilant when it comes to this. Can I get any further details...

Resolved! When I orders my new iPad yesterday , it said text a number to get 20% off as I have multiple device

When I ordered my iPad yesterday he told me to send a code toreceive 20% discount as I had multiple devices I now find it can you help me please ?

Resolved! New mobile number

Hi I want to change my mobile number

Resolved! Someone has added Overage Allowance Charges to my contract

Hi, I had a notification this morning saying that I have added Overage Allowance Charges, but I didnt put this request through. What does this mean and am I going to be charged extra for it?Kind regardsSam

Resolved! Data not working

Just got a new phone and transfers the sim over and when I go to use my data it just doesn’t work, and yes I do have data to use. Would appreciate some help

Resolved! International roaming

Hi I want to add international roaming, can you do this please??

Contract finishing - pay monthly early termination fee

Hi, my pay monthly contract finishes on 17/08/23 from sept 2021. I have called o2 and requested a pac code which will last/expire on 1/09/23. If I provide this to my new network provider on the 15/16th of august will I still be charged of a terminati...