Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Relocating to US from UK and want to keep my current number active

Next month I will relocate from the UK to the US, perhaps for up to 3 years. I currently have ~£300 to pay on my current monthly contract. I would like to keep my number active in case I return to the UK. Would it be best to simply pay off the remain...

VAT Invoices

I have been trying to get the last 6 months of VAT invoices on my account...I have contacted O2 several times, and each time 'it'll be a few days', and nothing resolved. I've been trying for a month now - I need these VAT invoices!!

Resolved! Unable to see Disney+ £2 off offer

Hi, on the Priority App there is a Disney+ offer but when I click to go to the myo2 website there is nothing about the offer.I am a Pay Monthly costumer. Not sure why. thanks

Resolved! Bill issue

Hi. I was trying to add Bolt on data on 14.july but it seemed like website was jammed and tried to add 1GB twice, but both times it showed me that it didn’t work for some reason and now I’m being charged for 2GB Bolt on which I’ll like to be taken of...

Resolved! Bills

Hii Can you please check my bill , that's not the correct bill ,please explain me.

Resolved! Pricing

I used to pay my bill in 2 parts. 1 part for payment of phone and other part for my monthly contract. I could have made a payment to pay for the phone thus bringing my payment down. Now 02 have made it just 1 payment and increased it at that and take...

Resolved! Change plan

Hi, I'm looking at changing my plan. I do not require 100gb data as my plan offers currently. 20gb-30gb is sufficient. Would you be kind enough to let me know the cost of a reduced data plan.Thank you.

Resolved! Using my top up for rolling plan

Hi, I topped up my balance today thinking my rolling plan would automatically come out of this, but it hasn't? Can you possibly help me with this, please?Many thanks.Hayley.

Resolved! new sim card

Hi, please can i order a replacement sim card?

Resolved! Appointment

please make me and the wife an appointment for the O2 shop in Orpington on Monday morning 24th July 2023

O2

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