Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hi just like to confirm that i currently have 3 contracts with you ?

Hi ive recently took a new contract out with you got the phone from affordable mobiles and set up yesterday it appears that ive been able to continue with my previous number which is wanted however i want to end my old contract has this automatically...

Resolved! Bill

Hi. I cancelled my contract last month with O2 but have still had a payment taken from my account this month

Resolved! Smartwatch

I am trying to purchase smartwatch and when I get to order it asks if want new number. Will the smartwatch automatically connect with phone if it has a different number?

Resolved! Owe money

Hi i had an account a while back and i think i might owe £8.92 i cannot sign in anymore! If i do owe how can i pay with lengthy time waiting on a phone call please?

Resolved! Pay monthly

I haven’t got old number

No wifi on the London Underground Tube following switch to eSim

I recently joined O2, everything was working fine, I automatically connected to the O2 wifi hotspots and O2 Wifi Extra on the London Underground, then I done a sim swap and basically moved from a physical sim to an eSim. Once my services returned, I ...