Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! bills

why does my account say i pay by cheque, i dont even have a cheque book

Resolved! replace lost sim

could you help to send a replacement SIM please? I lost my phone, thanks.

Resolved! O2 Travel charges I didn't use

I have finally got access to My O2 after being with O2 since 1st June 2023 and I have discovered I have been charged O2 travel for 4 separate days while I was on holiday in Jamaica. I turned my mobile data off before I left the house on the day I tra...

Resolved! O2 don’t provide service

Why can’t I use data indoors?

My order

My order Ms-324355256

Unable to login to the app

I’m unable to login to the app to check my usage

I Need to access my emails and Samsung account which is all linked to my main number

HELLO, I am currently admitted in a hospital. I won't be discharged for a while. I lost my sim card. And I need to access all my accounts on my phone so I can resend and get all my contacts and emails etc. I need access to my Samsung account, Microso...

billing

How to find the "View and compare your bills". The O2 website is the most difficult site I have ever experienced to try and find info!

Resolved! Free Samsung buds

So I order the S23 Ultra over month ago. I've contacted O2 twice already and been told that the code will arrive. Obviously the code didn't arrive. What to do now? How can I obtain these buds?

Resolved! Direct Debit

Good Morning , By morning , By mistake I seem to have cancelled my Direct Debit that is due in 4 days time , Is there anyway I can set it up again . Kind Regards Mr Meehan .

O2

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