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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237544 Views
  • 2 replies
  • 2 kudos

Order NC17490734

I received an email thanking me for placing this order which I did not do. It seems to be renewing a Sim Free contract but it should expire in October!

vinceschw by • Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! Want to join O2 - how to order eSIM online?

Hi Dears Friends, I hope you are all going well and are enjoying life. i moved from France to UK several months ago. I still have my french sim in my bitten fruit phone. But now I feel the need to get a British phone number. So I need an eSIM in orde...

OOPS by • Level 1: Joiner
  • 1455 Views
  • 8 replies
  • 0 kudos

Resolved! International Calls Bolt-On: on one phone?

Hello! I've been with O2 for a year or so (SIM only), adding on family members throughout the year, but this is my first time writing in the community. I currently pay for the International Calls Bolt On, it shows under the monthly extras on my PDF b...

BigMatt by • Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Bolt on

Hi. I’m changing tariff but it doesn’t take effect until my renewal date but I need more data now. I need to get a bolt on. Can you help please

Rosa22 by • Level 1: Joiner
  • 585 Views
  • 4 replies
  • 0 kudos

Extra missing

Extra options after upgrading are not available

Anne156 by • Level 1: Joiner
  • 417 Views
  • 2 replies
  • 0 kudos

Resolved! Fraudulent Google Play Charges to Bill (Correlation ID)

Hi, I unfortunately lost my iPhone 13 Pro on Saturday night. Although I remotely blocked and erased the data when I realised my phone was missing on Sunday morning, it completely slipped my mind to block the SIM until yesterday evening. I have since ...

benw1986 by • Level 1: Joiner
  • 1431 Views
  • 3 replies
  • 0 kudos

Resolved! Changing tariff

I have seen on my o2 app that I can change my tariff to unlimited data, texts, voice calls for £39.30. Does that include air time cost and the cost of the phone?

Resolved! Change billing direct debit

I would like to change the direct debit on phone number, please. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Cancelling a tariff

I have a tariff that I do not use. How can I cancel this 

Lavinia23 by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos
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