Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Fraud investigation

Hello all. I'd like some advice if possible. It's a long story but I hope someone can help. A couple of weeks ago my partner asked to add me to her account as someone who could access her account and mange it on her behalf. She's a cancer patient and...

Error code 14

I had to reset my Apple Watch now when I try to connect mobile data to it it comes up with error code 14

Cancel O2 contract

Yesterday and today 02/09/23 I have tried to get through to O2 on numerous occasions to cancel my contract. I have been on hold for 20 minutes; 16 minutes; 32 minutes etc. it would seem if you want to cancel your contract nobody wants to talk to you!...

Resolved! On a monthly contract, what happens if the contract holder dies ?

if the contract holder dies does the contract end without penalty ?

O2 not recognising address - run out of option

Hi, Posting on behalf of a friend, who I’ve been trying to help resolve this situation, He’s been an O2 pay monthly customer for over 20 years. Last year he moved into a “lodge” on a mobile home park which is now his permanent residence. He tried cha...

Phone cut off

xxxxxxxxxxx has been cut off why? The bill has been paid 10th August

Apple Watch Data 08 error code 5 daya

Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on t...

Resolved! Bolt on

If I choose to but a bolt on and pay monthly can I stop it if I don’t want it

O2 app

i have not been able to sign into my account since starting a contract. my phone number is xxxxxxxxxx. i have made first payment on this contract, the message i keep getting when i attempt to sign into the app is "something went wrong please try agai...

Resolved! Seeing "get in touch to continue with your purchase"

Hi all, when I go to pay off my device plan and go to the payments section I see "get in touch to continue with your purchase" with an error code 2825 Anyone knows what that error code means?

O2

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