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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250645 Views
  • 2 replies
  • 2 kudos

Resolved! Payment

Can I make a bank transfer to pay bill? What is their bank details? Cheers

CT10 by • Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Where do I find my account number?

I'm looking to amend my security details and can't see my account anywhere on the app. Does anybody know where it is? Thanks

AnneCons by • Level 1: Joiner
  • 824 Views
  • 1 replies
  • 0 kudos

Resolved! Outstanding bill

HiI have recently seen a default on an old o2 phone account for an outstanding amount of £9.00 could you please clarify if this is correct and if so tell me where it is from and how to clear the debt. I believed that when I left o2 everything was pai...

Denva by • Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! more data

Can I add more data for a few days only

Alec21 by • Level 1: Joiner
  • 661 Views
  • 4 replies
  • 0 kudos

how to contact 02

Is there any way to communicate with 02 that does not mean sitting on hold for an hour? I am in the US and have been trying to cancel an old line for weeks but it is impossible to get to speak to anyone. I cannot sit on hold for an hour at internatio...

jw35 by • Level 1: Joiner
  • 1348 Views
  • 6 replies
  • 0 kudos

Resolved! Cancelled contract

I called 202 last Wednesday to cancel my contract and leave O2 to go to another provider, the person on the phone said I would receive an email and my contract was cancelled. I haven't received anything, please can you confirm it is cancelled. I have...

Sandy4 by • Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Resolved! Potentially fraudulent bill letter

Hi, I've just received a letter through the post, claiming to be from O2. It is addressed strangely (using the first and last letter of my first name in the initials), is for an odd amount (£6, when my usual bill is around £15) and has a cheque slip ...

AMSJohns by • Level 1: Joiner
  • 1246 Views
  • 1 replies
  • 0 kudos

Resolved! Emoji and sms

Do I get charged for receiving or sending emoji via sms? 

Dj72 by • Level 1: Joiner
  • 4854 Views
  • 10 replies
  • 0 kudos
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