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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230159 Views
  • 2 replies
  • 2 kudos

Resolved! Switch Up Bolt On Withdrawn

Anyone else had the below? If I'm reading it correctly customers with the existing Bolt On can Switch Up as normal and don't need to choose a new tariff at the moment. The next time we do, to be able to Switch Up again, we need to choose a Plus plan?...

garetc by • Level 7: Part Timer
  • 2509 Views
  • 8 replies
  • 0 kudos

Resolved! Abroad

Just arrived in Barbados and I’ve received the text to tell me it’s £6 a day ( which I already knew ) however, the phone isn’t working. I have this trouble back home in the uk too, I complained a fortnight ago about it. At this rate I will be leaving...

Resolved! Set a spending cap

Please help me to set a spending cap 

Me25 by • Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

False outgoing text charges

On checking my latest mobile bill I noticed that I have been charged for two outgoing text messages to 07802000332 I did not send these texts and there is no record of them on my phone. I was away on holiday at the time and did not send any texts. Lo...

Awelon by • Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Cost

Hi why am I paying so much for a sim

Resolved! Tariff

Hi my contract ended few months ago so why is my tariff charges the same because I am not paying for the handset just airtime

CDelpino by • Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! How do I transfer control/billing of their number to grown up children?

I've 5 numbers on my O2 account, none of them mine (I have business phone via Vod), for each of my kids... As most have now grown up and moved out, how do I give them control (and billing) of their own numbers.They are all on SIM only, and most are s...

Bosshogg by • Level 1: Joiner
  • 647 Views
  • 3 replies
  • 0 kudos

Resolved! I want to change the tablet I ordered

Hi, I recently ordered a Samsung galaxy S8 and for it to be collected from my local o2 store.However after comparing the specs of the s8 and the s8 plus, for what I am going to be using it for the s8 plus screen type and resolution will be more suita...

Adzcranx by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos
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