Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

SIM

Hello. I have changed from Tesco to you at O2. Do you send a new SIM or do I keep the old one. ? Thank you Stephen Johnson [REMOVED]

Cheaper sim deals than online

I have seen deals on comparison sites u switch and compare the market with 8.99 deals with o2 , bit nothing on the official website can u advise

Charges to Phone Bill

I want to stop anything being able to charge to my phone bill. Currently some unkown third party is charging for amazon prime on my amazon account to my phone bill, so technically im paying for my own amazon prime but have no way to stop it. I tried ...

Galaxy Buds

I recently took out new contract for a Galaxy Fold 6 and was advised i would receive text with offer on Galaxy Buds for £20. As yet, i am yet to receive text message

O2 sim card Activation and Picking Plan

Hello, I came Frome Turkey and I bought the O2 sim card. However, when I try to top up, it does not occur

Sim not working

Good morning my sim is not working It is saying not registered on a network

Resolved! Scam?

I had a phone call from 02039745149 today, offering a discount on my monthly O2 bill. They sent a text and then an email with a link to https://o2updates.co.uk where I would have to enter my O2 username and password. This looked dodgy, so I did not e...

Why am I being charged £7.99 a month for audible?

I’m being Each month for audible, I didn’t ask for or consent to it and it’s gone unnoticed can we please Rema it and arrange a refund?

SIM Card order

Hi I order SIM card. Received my contract, gone through payment and credit check. The payment didn't leave my bank despite I approved it on the app at the time of purchase. I got on screen message saying order being processes and should receive it fo...

delivery of new phone

hi, i have a delivery date for today to recieve my new device, my contract also states i should recieve 25gb of data which hasnt happened, is there any update on when my new device will be delivered and my contract changed over?

O2

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