Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237561 Views
  • 2 replies
  • 2 kudos

bill

i got an email and text to say i owed £3.08p yet when i log on i cant find an option to pay

RagMan by Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel a sim card

I want to cancel one of my SIM cards as it doesn’t get used and I’m paying for it

LD1 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! End of Contract

What to do when my contract ends? This is my last month as stated on the contract, and I would like to stop being an o2 customer. Am I supposed to take any actions or the account will be closed automatically? Thanks

kirekets by Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! Mexico

Hi all, I’ve recently been swapped from virgin to o2 and I’m currently on hols in Mexico and wonder if I can use my unlimited data pay monthly allowance here at no extra cost? nit very clear on website!thanks

Malik73 by Level 1: Joiner
  • 581 Views
  • 3 replies
  • 0 kudos

Resolved! Pixel Fold - Call screening

HiCall screening on Android used to work fine on my Pixel 4, the options are missing on my Pixel Fold - please advise?

Cz42 by Level 1: Joiner
  • 1257 Views
  • 3 replies
  • 0 kudos

02 number

0800 840 0202 is this a genuine 02 number please ?

Poppysmum by Level 19: Quirky
  • 4586 Views
  • 11 replies
  • 0 kudos

Resolved! Why each bill includes a service charge of £2.78 (iTunes.com/bill)

Good afternoonPlease let me know why each bill includes a service charde of 2.79 pounds (iTunes), which I not used.Please update my bills and cancel the additinal amount charged to my bills. The statement shows the date the service was used yesterday...

Anna10 by Level 1: Joiner
  • 524 Views
  • 2 replies
  • 0 kudos

o2 apple watch tariff

Hello When going into the watch app on my phone to add mobile data to my apple watch I am presented with two tariffs:£7.00 - o2 sim only unlimited data (companion o2 sim only unlimited data_£14.00 o2 sim only unlimited mins 12m 2gb (o2 sim only unlim...

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Resolved! Adding a SIM to my deal

I want to move my daughter to O2 and so need to add a cheap SIM-only to my deal. Can I do this or do I need to create a new O2 profile for her etc.