Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237555 Views
  • 2 replies
  • 2 kudos

My billing account

Hi I’d like to know why none of my mobile numbers or billing information is on my account?

Nat85 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Renewing cell contract

Hi. I'm currently on Pay Monthly contract which expires soon. How can I change to pay as you go / month to month without a contract?

KM7 by Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! Contact

How long is left on my contract and when can I cancel 

Mad1 by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! cancellation

I have relocated from UK to an EU country. As such I do not need my UK phone. I am aware that my handsets still need paying for but can I cancel the pay monthly contract but just keep paying for handset?

M1key by Level 1: Joiner
  • 520 Views
  • 2 replies
  • 0 kudos

I need my final bill please

I need my final bill please I have been waiting for it and it has not turned up in the post yet.

Wio by Level 1: Joiner
  • 344 Views
  • 2 replies
  • 0 kudos

poor signal

Hi I am recently having poor signal issues indoors and my calls are constantly dropping, I've done all the checklist things on my phone..no change in poor signal..network check says no issues . Is wifi calling free how do I know it's in my contract, ...

Lainey8 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Bad network coverage

I have had a new SIM card and also done network settings etc on device. network coverage is still awful! I was supposed to be getting a call of the network team days and days ago! Nothing. I am now getting emails texts and calls to pay my bill! I hav...

Coats86 by Level 1: Joiner
  • 776 Views
  • 2 replies
  • 0 kudos

Sim not working

Hi im expecting a new sim but my current has stopped working

Rajakam by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

error2162

problem sending messages error code 2162

nulty by Level 1: Joiner
  • 407 Views
  • 3 replies
  • 0 kudos