Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No signal abroad

I’ve got no signal and I am abroad - keeps saying send text but can’t receive as no signal!

PAC code on multisave plan

How do I use PAC code on a multisave plan?

50% airtime discount coming to end. How will it impack my bill?

Just letting you know your 50% Airtime Discount for up to 3 Months. Sim Only Plan Handset 24 month 14 . 30GB Plus, Unlimited UK Minutes, Unlimited UK Texts is coming to an end on 24/12/2024. Once your discount expires, you'll see the change on your n...

Good afternoon

Looking to take out a new mobile phone

Resolved! eSim

I recently upgraded my contract and device and selected to move to an eSim. The phone has arrived but it needs a QR code to activate the eSim. There's no way to generate a QR code.My original physical sim card has since been deactivated, so now I hav...

Resolved! Pac CODE

Hello i would like to request a PAC code as I want to take this numer to another network . How do I go about it?

Resolved! Are Black Friday SIM-only tariffs compatible with Multisave?

As per the subject - if I upgrade one or more of my numbers using a Black Friday SIM-only offer, will the new/upgraded contract be eligible to join my Multisave group? I have five contracts on my account and a Multisave group with just two of us in i...

black friday deal

Last year, we decided to change o2 Black Friday deal whcih was£8 for 40GB a month.It was fine for a while, but in recent months I realized I was paying more than 8 pounds.This year I saw the o2 Black Friday deal and it was the same deal as last yearw...

Resolved! Unauthorised charges

My bill is incorrect - multiple apple purchases which I have not done .

Resolved! Lost SIM

Hi, I lost my phone, I need to have another sim card for my number ***********. what do I have to do?? thank you [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2

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