Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Two SIMs, One Phone, Dual SIM, eSIM HOW!?

Hello Hello. I have an O2 pay monthly contract for an iPhone 13 Pro and would like to get a second number on the same phone to use for work. I have read online that I can do this with Dual SIM, but that I needed to go to an O2 store to sort it out. I...

Failed credit check for second SIM on O2 locked iPhone, but need another number for work. Options?

Is it possible for me to have a family member pay for the O2 eSIM (should they pass the credit check) and I can then add it to my phone?

Resolved! Trying to leave O2

Trying to leave O2 for weeks now. Getting nowhere

Online payment

Hi is anyone having trouble trying to make a payment on the payment app

Resolved! contract finished

are black friday deals with a new number or could i keep my old number?

change number

I want to transfer my old O2 number to my new O2 contract.I was told this would happen by yesterday but it still hasn't

New direct debit email?

I received the email about the new debit being set up. I am confused why they have set up a 4th on my account. I only have 3 lines. As anyone had this?

Resolved! Pay off device on switch up.

Hey Bit of a random question but hoping someone can help. I’ve got switch up but it doesn’t allow me to upgrade online and I’m still within the 90 days. if the device balance is paid off online will it then allow me to upgrade online? im to impatient...

Resolved! How do I cancel within 14 days of signing up!

Signed up for O2 (big mistake) and just looking to cancel this and stop wasting my time on this but no easy way to cancel. I have just signed up and wasted a couple of hours already on a ****** IT system and can't bear such poor customer service. I a...

Resolved! Device and Contract

Once I pay off what's left of my device plan, how long before I can cancel my contract? Or do I have to wait until the official end of my contract?

O2

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